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Harmful Humor

4/10/2022

7 Comments

 
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by David Hagenbuch - professor of Marketing at Messiah University -
​author of 
Honorable Influence - founder of Mindful Marketing 

I still don’t get it. College professors are supposed to be insightful, but I’m baffled by reactions to Will Smith’s infamous Oscars slap.  Most people have rightly condemned the violent reaction, but why aren’t more talking about the joke that sparked the response?  Society’s double-standard for humor can be confusing and consternating, which are reasons to consider how individuals and organizations should lean into laughter.
 
Most of us have now seen the clip of actor Will Smith striding onto the Oscars stage and striking award presenter Chris Rock across the face.  The unimaginable physical altercation on Hollywood’s biggest night came because of a quip Rock made about the baldness of Smith’s spouse, Jada Pinkett Smith, who suffers from alopecia, a condition that causes complete hair loss. 
 
Smith’s reaction was wrong.  No matter the nature of the verbal offense, real or imagined, there was no reason for him to respond violently.  Still, such condemnation shouldn’t stop anyone from asking whether Rock stepped over a line.
 
Of course, Rock is a comedian whose job is to make people laugh—a charge that’s particularly important when appearing at the Oscars, one of the most high-profile gigs a comedian can get. 
 
Also, Oscars hosts and presenters have a history of lightly razzing celebrities in attendance.  Legendary comedian and 19-time Oscars host Bob Hope was perhaps the earliest propagator of that tradition, making quips like this one during his 1971 monologue: “But this is a strange business.  Just think, Frank Sinatra announced he was quitting show business and they gave him a humanitarian award.”
 
Billy Crystal, the second most frequent Oscars host (9 times), also had a habit of ribbing famous actors, as he did Clint Eastwood in 1993 for his role in Unforgiven:  “Clint, of course, played that ruthless character, and you know he used those same tactics when he cleaned up that lawless renegade town of Carmel, California when he was the mayor there . . . It was Clint Eastwood who instituted the no crème brulee after 10:00 pm ordinance.”
 
Rock was himself an Academy Awards host in 2016, at which time he gave much of his monologue to highlighting the unsettling fact that there were no Black nominees at what he called “the White People’s Choice Awards.”  He also took a jab at Pinkett Smith for boycotting ‘Oscars So White,’ suggesting it didn’t make sense for her to spurn an event to which she wasn’t invited.
 
Compared to the biting personal attacks for which insult comedians like Don Rickles, Lisa Lampanelli, and Andrew Dice Clay have been known, Rock’s comments may seem benign.  Some might also suggest that humor is inherently controversial, i.e., some people will like a particular joke, while others will not.
 
It’s true that humor, like beauty, is in the ‘mind of the beholder’; however, there is a relatively clear line that individuals and organizations can avoid crossing to ensure that their jest about others isn’t injurious:
 
It’s usually okay to playfully point out the peculiar things that people do or say, but don’t joke about who they are.
 
Before offering some personal examples to support this suggestion, those who don’t know me well should understand that I’m far from a ‘wet blanket’ when it comes to humor:  I love to laugh and endeavor to inject ad hoc humor into my classes, which I’ve found keeps students engaged, provides a brief reprieve from back-to-back-to-back classes, and lightens the load of weighty issues and complex concepts.
 
Other professors cite similar benefits.  In fact, I recently read a Harvard Business article, “What educators can learn from comedians,” that offered empirical evidence for the third benefit above.
 
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David Stolin, professor of finance at TBS education, collaborated with comedian Sammy Obeid, host of Netflix’s 100 Humans series, to create a variety of educational videos, some humorous and others serious.  The researchers found that “when students were assigned humorous videos, they had consistently higher engagement and subsequent test performance.”  So, among other things, humor helps learning.
 
I haven’t formally studied the same causal relationship, but I have done research on “playful teasing,” which suggests that good-natured ribbing helps build social bonds.  I sometimes use that type of humor with my students, which brings me to my first personal example.
 
In one of my recent classes, a discussion about personal branding turned to ‘what coaches can do to encourage their players when they’re down.’  One of the students, who’s a college athlete, began to share her team’s current experience, saying, “It’s funny because two of my teammates tore their ACLs . . .”  As she briefly paused to finish the sentence, I couldn’t resist interjecting some seemingly serious censure, “There’s nothing funny about that.”
 
Students, including the one who was speaking, laughed, and a classmate quipped, “I’m going to tell your coach!”  The student finished her story and, of course, revealed that by “funny” she didn’t mean amusing but coincidental.  People knew I was kidding because of the hyperbole of my comment, because we often joke in class, and because the students, all of whom I’ve had in other courses, know my penchant for dry humor.
 
The second example came a few years earlier when one of my students turned the comedic tables on me.  As our class was discussing a case study about a particular west-coast-based restaurant chain, I showed a few pictures of my family and me, over the years, at various locations of the chain.
 
One student noticed something peculiar in the pictures and commented, “Dr. Hagenbuch, don’t you ever let your shirt out?  Even on vacation, it’s tucked in!”  I tried to argue that in a couple of the photos my shirt only looked to be tucked, but no one was buying it.  We all had a good laugh, and shirt tucking became an ongoing joke for us.
 
Then, during the last class of the semester, I shared a specially made PowerPoint titled “Dr. Hagenbuch Untucked” that contained a dozen or more different family photos, all with my shirts outside my pants.  The class appreciated the levity of the short slideshow and its homage to our inside joke.  A couple years later, the student responsible for the original “untucked” playful tease, told me that our repartee was a highlight of his college experience.
 
The point of these examples is it’s very possible to laugh without shaming or otherwise hurting people, even when the humor is targeted toward one person.  The key is a pure motive and playfully pointing out something silly the person inadvertently said (“It’s funny because . . .”) or did (shirts tucked in).
 
Rock’s Oscars jabs at Pinkett Smith failed both times to follow that protocol and instead took aim squarely at who she is.  In 2016, his joke about her not being invited to the ceremony was a painful suggestion that she’s not a good enough actor.  At the latest event, he made light of a physical condition that she cannot change and that likely makes her self-conscious.
 
For me, such humor is out-of-bounds; however, I wanted to hear the opinions of people who know much more than I do about psychology, sociology, and how Rock’s joke may have impacted not just Pinkett Smith but others.  I reached out to two of my colleagues who teach in our university’s graduate program in counseling.  They shared these reflections:
 
Dr. Leah K. Clarke, Director and Associate Professor of Counseling
“My own reaction to the joke was a resigned disappointment that women’s appearances and bodies, including black women’s hair, continue to be fair game for public discourse. Women and girls learn, almost from birth, that their bodies can be commented on, evaluated, touched, and utilized for other’s profit or pleasure. I’m not sure you could even count the number of songs that reference women’s appearances or specific body parts.”
 
“Pinkett Smith had previously shared about the source of her baldness, but even in doing so she acknowledged she felt she had to. Because otherwise the conversation about what was going on her scalp would happen without her. And she was right, Chris Rock and her husband had an interaction related to her appearance without her involvement or consent. The idea that her hair might be of no interest and nobody’s business doesn’t seem to occur to anyone.”
 
Dr. Sarah Brant-Rajahn, Assistant Professor of Counseling, School Counseling Track Coordinator
“Rock’s joke triggered the pain of many women and Black women, in particular, about ideals that are attached to appearance and hair as a beauty standard.  I was surprised that such a joke would come from Rock, after his Good Hair (2009) documentary highlighted issues around Black-American women and the perception of their hair being acceptable or desirable.”
 
“As Pinkett Smith, like so many other women, attempt to boldly embrace their authentic selves and engage in self-love, they are met with ridicule, judgment, and shame when this true self does not align with societal notions of beauty. And to an extent, Rock’s joke and many like them can be viewed as bullying, as Pinkett Smith likely felt powerless to defend herself at a professional event, with an audience, and in a space that was being publicly recorded and viewed. There was a clear imbalance of power here where a male with a microphone and a stage demeans a female who does not have the same capacity to share her voice at the time.”
 
“While it is likely that Rock did not consider these implications, as he is a comedian and comedians make jokes about many people and topics, we would be remiss to not name and address the potential impact such comments have on girls and women, as well as the perpetual devaluation of them based on appearance.”
 
Beyond many specific truths, my overarching takeaway from both these experts’ assessments is that humor’s impact extends beyond the parties directly involved—a realization I’d also had through my research into playful teasing. 
 
People often learn vicariously, i.e., from observing others’ firsthand experiences.  Just as we can ‘feel’ that a stove is hot by watching someone else touch it, we can feel ridiculed when we hear or see someone deride a person who is in some way like us, e.g., race, body type.
 
Because the Academy Awards is broadcast to millions of people worldwide, Rock’s joke was at the expense of thousands of people with alopecia, not just Pinkett Smith.  Furthermore, as Clarke and Brant-Rajahn have suggested, women and especially Black women were right to feel that their bodies and appearances were once more objectified for public consumption.
 
Their thoughts pinpoint the hypocrisy to which I alluded at the beginning of this piece.  How can a society claim it’s concerned about bullying, shaming, and mental health, but be accepting of things like mean tweets, taunting, and caustic comedy?  It's hard to understand why more aren’t alarmed by the troubling connections.
 
So, what does this analysis have to do with marketing?  For any of us who aspire to make others laugh, how we handle humor becomes part of our brand, whether we’re an individual like Rock or an organization like GoDaddy, which is still trying to break free from its oversexualized Super Bowl ad humor more than a decade ago.  The character of one’s comedy has long-lasting implications for one’s brand.
 
Just as the same medicine that helps people can hurt them if taken incorrectly, the ‘best medicine,’ laughter, can hurt people when its wrongly administered.  It’s fine to playfully tease people for silly things they do or say, but we shouldn’t make light of who they are.
 
It seems that Rock’s stock has risen since the last Oscars, probably due to extra publicity he’s received, as well as sympathy from the slap.  However, those truly deserving empathy are the ones Rock’s putdown humor belittled directly and by extension.  The impact on them makes Rock’s ridicule “Single-Minded Marketing.”
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7 Comments
Alec Chappell link
4/10/2022 07:40:01 pm

I do agree that we should not make fun of what people "are", as that often cannot be controlled. With that being said Will Smith made the incorrect moral choice to slap Chris Rock on stage. The violence that he showed was made public immediately, and those who looked up to him now got to see a different side of Will Smith. Hopefully all parties involved are able to be peaceful going forward.

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Reid Burger
4/23/2022 02:21:13 pm

I think the reason Will Smith got more hate than Chris Rock for the joke and its reaction is because of how shocking it was, not necessarily the joke, but its reaction. Smith is usually shown to be an amiable person, but this turn showed a different side of him that was alarming to others, which is why it got so much publicity. I agree with the notion that comedians shouldn't poke fun on who people are (and what they can't change about themselves) but I also believe that certain comedians brand themselves with a certain kind of humor, so the people hiring Chris Rock should already know that he has said some unsavory things in the past and may again in the future. That being said, one offensive joke doesn't deserve a slap to the face, though I do agree he shouldn't have said it in the first place. People make mistakes, and I'm sure Rock has learned from his.

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Livy Crocenzi
4/25/2022 09:03:07 pm

I agree that it was out of line for Will smith to punch Chris Rock. However, I also agree that it was wrong for Chris Rock to make the joke about Jada Pinkett Smith. As a woman, I personally had someone make a joke about my physical appearance in my past. I would be lying if I said that I don't think about that joke sometimes. I think that jokes are a good way to keep people engaged and to lighten moods. However, I think that people need to be more mindful about what they say about people, and think before they speak. You never know what will stick with people.

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Victoria Slotter
4/25/2022 11:50:34 pm

I love the main introduction of this advertisement because I have honestly been wondering the same thing! Why has Will Smith been getting so much hate as opposed to Chris Rock? To preface, I never condemn violence in any way shape or form but I do slightly understand Will's reaction. Alopecia is a serious condition that results in severe hair loss that is often times permanent. This condition also results in heightened anxiety and depression not to mention the impact it has on self-esteem and body image. Many people tattoo eyebrows, get eyelash extensions, and wear wigs to help bolster their self-esteem. A close friend of mine had Alopecia and it was increasingly difficult on her mental health. For Jada to attend the Oscars as her natural self and to get publicly made fun of for a MEDICAL CONDITION is horrifying. I was besides myself that I have not seen anyone talking about the absolute disgrace who calls himself Chris Rock. I firmly believe that Chris Rock has branded himself negatively due to this incident but I am not sure why the media is not focusing on Rock instead of Will. Regardless, it is never okay to make fun of someone for their appearance.

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Charles Heffner
4/26/2022 03:04:45 pm

I think this situation is one that will be remembered for a long time because of the stage it occurred on (both literally and figuratively). Whereas I understand that the joke could've crossed some lines, there are a multitude of comedians who have dug deeper than this joke. I don't think comedy has a "get out of jail free" card, but to have such a violent reaction when one knows there is a comedian who is speaking as well as one who's jokes were likely checked by the academy or some reviewer seems to be the bigger evil in my eyes. Even if the joke were too far, that could've easily been resolved with a conversation afterwards or maybe some form of communication rather than a slap. What that wound up doing was taking every other highlight of that night and taking away from everyone's hard earned awards. That moment was the only thing talked about for weeks afterwards, over shadowing the rest of the accomplishments. I thought it was selfish and Will didn't have a right to do what he did, after all, he did laugh in the beginning. To a degree, both involved were in a wrong, however, in this instance I feel as though Will is in the wrong as he crossed a different kind of line. Words hurt, yes, but a slap also hurts. This should not only teach us a lesson about comedy, but also physical actions and respecting the stages you have the privilege of being on. Hopefully the idea of academy awards and shows like this will learn from this event, as well as the entitlement of actors, comedians, and the like.

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Joshua Ammons
4/27/2022 11:12:57 am

Popular comedy has seemed to have come under a great deal of fire lately. As the world has become more "woke" jokes that once may have been brushed off have become attacks upon an individual. Unfortunately, this is reflective of the nature of comedy, and ways in which it does not coalesce with todays culture. Comedy seems to, almost by nature, live on the margins of what is socially acceptable to say. Much of comedy seems to revolve around highlighting something recognized by many, yet not vocalized, in a way that is comedic. In this manner, comedy continually walks the line between joke and offense. It is fairly evident that the world has become more aware of the differences, just or unjust, of different individuals or sets in society and more reactive to perceived slights. This has resulted in the protest of many comedians, beyond Chris Rock, who have been deemed to have made some infraction into what is unacceptable to say. In this manner, it can be recognized that, while Rock's joke may be taken to be insensitive, it is by no means outside of the bounds of what has been fair-game in the comedic realm for decades. Whether or not this is just will be left up to the world of comedy, and society at large to decide.

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Tyler Whitesel
4/27/2022 01:03:33 pm

I would have to agree with you in both regards in your article, that Will Smith was out of line for hitting Rock and Rock was wrong in making the joke. Comedians should not make fun of people or people groups about a characteristic of them or about who they are as it could cause great damage. They are addressing a large crowd of people who all have different ideas of what humor are and different feelings that Comedians can not know. I know for a fact that even in my own life with my closest friends things have been said which have left deep scars on me and have made me upset. If this can happen with people who are the closest to us then how could we assume that it wouldnt happen when a comedian is addressing a crowd that he knows nothing about. Now I am not saying that Comedians have to avoid making fun of any people group as it is impossible to please everyone, but I do feel that they should at the very least keep away from making fun of who people are and things that are unchangeable about them.

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